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Five Layers of Protection Guard Against Nefarious Vishing and Unwanted Nuisance Calls

CHICAGO , June 15, 2022 /PRNewswire/ -- Mutare, Inc., a leading innovator of enterprise solutions that reimagine how businesses securely communicate, today released several new features for the Mutare Voice Traffic Filter to stop voice network threats at the network edge. These updates create five distinct layers of voice network protection that deliver unprecedented control over the security and integrity of voice traffic flowing into and out of an organization.

Nine percent of all calls received by enterprises are unwanted with four percent tied to nefarious traffic, according to Mutare's analysis of enterprise-wide call data. Most organizations are unaware of the levels of unwanted voice traffic and the related cyber threats to company security and staff productivity. To address this issue, the Mutare Voice Traffic Filter builds in five layers of overlapping protections to stop these threats at the network edge and immediately remove nefarious or unwanted nuisance calls from hitting the voice network. These five layers include:

"As vishing and social engineering attacks continue to threaten the vulnerable voice network in organizations, Mutare has developed an essential firewall to protect enterprise voice networks against the dangerous intrusions of nefarious calls and nuisance calls," said Chuck French , Chief Growth Officer at Mutare. "The updated Mutare Voice Traffic Filter dramatically reduces cybersecurity risk, improves network reliability, and protects employees and their performances."

The Mutare Voice Traffic Filter (version 3.4) includes several other notable updates for threat detection, including the newly released Threat Radar. This proprietary system uses machine learning and analytics to identify and block specific call patterns consistent with potential nefarious activity – such as spike attacks, spam storms, and neighbor spoofing. Threat Radar features expanded functionality based on three distinct components, including:

The Mutare Dashboard features a redesigned display for deeper visibility of unwanted call detection activity. This display includes break-out numbers for Threat Radar by types of spikes detected through the Volume Limiter, Storm Detector, and Spoof Radar.

In addition, new technical controls allow administrators to customize the parameters for call pattern detection, while governing the actions to drop or allow calls based on certain defined thresholds. These tools can also automatically route email alerts to designated users who should know about suspicious events.

Rules Manager also includes Targeted Actions Based on Caller Name (CNAM), which gives users the ability to recognize and apply actions (Drop, Allow, Route, or send to CAPTCHA) against calls from specific full, partial, or missing Caller ID Names (CNAM).

For more information, please visit: https://www.mutare.com/voice-traffic-filter/ or visit Mutare at Booths # CL11-B & CL11-C at Cisco Live in Las Vegas .

For three decades, Mutare has empowered organizations to reimagine a better way to connect. Today, through our transformative digital voice and text messaging solutions, we make communications with colleagues, customers, and prospects simple, secure, and effective. And that means more time and less stress for your employees, a positive experience for your customers, and improved bottom-line results for your organization. Our forward-looking leadership team is made up of dedicated, experienced individuals who care about transforming business communications and improving the lives of others. Ultimately, Mutare is dedicated to making a difference for all our stakeholders – team members, customers, partners, and communities. We are change makers.

Lisa Cravens Lumina Communications for Mutare [email protected]

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